What is User Identity Verification?

Our team may ask Selected users to proceed with the Identity Verification process.

This window will be seen by users here https://wellfound.com/profile/edit.

Wellfound's Trust and Safety team uses Metamap for user verification.

MetaMap is an identity verification platform for identity and credential verification, fraud prevention, and financial qualification.

What documents are supported by Metamap?

Metamap supports any government-issued ID from any country, as long as the alphabet is in Latin characters.

Where does Metamap store verification data?

Metamap uses Amazon (AWS) as servers. The company has multiple server locations around the globe (in the USA and European Union) to ensure they comply with local regulations like GDPR.

Does Metamap encrypt the data?

All data is encrypted using AES-256. This includes user selfies, videos, document images, and verification data.

What are the requirements for uploaded images?

Images need to be at least 600x600. The maximum size is 15MB.

Note: Please read the company's Trust Report and Privacy Policy for more information.

Did this answer your question? Thanks for the feedback There was a problem submitting your feedback. Please try again later.