How do I view my billing transactions?
To view billing transactions
1. Sign in to an account connected to your company profile.
2. In recruiter mode, go to Billing by clicking the gear icon in the top right corner and selecting Billing from the drop-down list. Or click here to go to the Billing page.
3. Scroll down to Transactions. You will see a list of billing transactions, including the date, description, amount, and link to the invoice. You can download the invoice by clicking on 'PDF.' The report will indicate the transaction type, such as a Promoted Job, Recruit subscription, or Curated hire
Please note: The Amount on the right-hand side does not mean an invoice is paid. Voided or failed invoices will still show the amount on the right-hand side, but within the PDF, there will be a note about the failed transaction.
4. To view transactions from prior years, click on the button "Load transactions from..." at the bottom of the transactions section.
5. Please note that only Admins can see the billing information. If you need to update permissions, please follow this guide: How do I update my team's recruiter permissions?