How do I update the primary account contact for my team?
The Primary Account Contact is the head administrator for the company profile. This team member will manage and receive billing, payment, and account management messages. We suggest setting this to the person who is in charge of recruiting or billing at your company.
Note: The Primary Account Contact can only be updated by people set to Admins for the company profile. Also a Primary Account Contact cannot be removed without assigning a new Primary Account Contact first.
How to assign a new Primary Account Contact
1. Sign in as the current Primary Account Contact connected to your company profile.
2. Go to your company's Team page or click on the gear icon in the top right corner and then click on Team.
3. Scroll to the Account Contacts section
4. Click Edit under Primary to the right of the current account holder's name.
5. From the drop-down, select the team member you'd like to set as the primary account contact.
6. Click Done to save.